Service Desk Analyst at Tata Consultancy Services

Descrição da Função:

Últimas informações de emprego de Tata Consultancy Services para o cargo de Service Desk Analyst. If the Service Desk Analyst vaga em São Paulo corresponde às suas qualificações, submeta a sua candidatura ou CV atualizado diretamente através do portal Jobkos.

Tenha em atenção que candidatar-se a um emprego exige o cumprimento de requisitos da empresa. Esperamos que a oportunidade em Tata Consultancy Services para o cargo de Service Desk Analyst abaixo seja adequada ao seu perfil.

Come to one of the biggest IT Services companies in the world!! Here you can transform your career!

Why to join TCS? Here at TCS we believe that people make the difference, that's why we live a culture of unlimited learning full of opportunities for improvement and mutual development. The ideal scenario to expand ideas through the right tools, contributing to our success in a collaborative environment.

We are looking for Technical Support ,Onsite in Sao Paulo who wants to learn and transform his career.

In this role you will: (responsibilities)

The Onsite Support Technician is responsible for end user support and work environment.

Responsibilities:

. User support

. Diagnosis and resolution of IT issues

. Equipment configuration and maintenance

. Environment checklist

Competencies:

. 1-5 years' experience as technical support

. Operating Systems (Windows, macOS, Active Directory, DNS, DHCP)

. Horizontal and Vertical Application Distribution, SCCM, Liquid, CDP, Atom

. Remote Access, Virtual Desktop

. MDM, PXE boot

. Microsoft 365, Collaboration Suites

. Hardware (desktops, laptops)

. Networking (TCP/IP, WiFi, VPN, Vlan, routing protocols)

. Service Desk/ITSM systems, Itil

. Clarity and objectivity in oral and written communication

. Active listening and empathy to understand user needs

. Ability to explain technical solutions in accessible language

. Customer Service (Patience, courtesy)

. Proactivity in problem-solving

. Organization and discipline

. Time management

. Interaction with other IT teams and vendors

. Results-oriented

. Attention to detail

What can you expect from us?

• Professional development and constant evolution of your skills, always in line with your interests.

• Opportunities to work outside Brasil

• A collaborative, diverse and innovative environment that encourages teamwork.

What do we offer?

TCS Benefits – Brasil:

Health insurance

Dental Plan

Life insurance

Transportation vouchers

Meal/Food Voucher

Childcare assistance

Gympass

TCS Cares – free 0800 that provides psychological assistance (24 hrs/day), legal, social and financial assistance to associates

Partnership with SESC

Reimbursement of Certifications

Free TCS Learning Portal – Online courses and live training

International experience opportunity

Discount Partnership with Universities and Language Schools

Bring Your Buddy – By referring people you become eligible to receive a bonus for each hire

TCS Gems – Recognition for performance

Xcelerate – Free Mentoring Career Platform

At TATA Consultancy Services we promote an inclusive culture, we always work for equity. This applies to Gender, People with Disabilities, LGBTQIA+, Religion, Race, Ethnicity. All our opportunities are based on these principles. We think of different actions of inclusion and social responsibility, in order to build a TCS that respects individuality. Come to be a TCSer!

#Buildingonbelief

ID: 10429026

Informação da Vaga:

• Empresa: Tata Consultancy Services
• Cargo: Service Desk Analyst
• Local de Trabalho: São Paulo
• País: BR

Como enviar a sua candidatura:

Após ler e compreender os critérios e requisitos mínimos explicados na informação da vaga Service Desk Analyst at the office São Paulo acima, prepare de imediato os documentos de candidatura, tais como carta de apresentação, CV, cópia do diploma e outros anexos. Envie através do link 'Próxima Página' abaixo.