Descrição da Função:
Últimas informações de emprego de IGO Digital High Technology Inc. para o cargo de Platform Operations Lead. If the Platform Operations Lead vaga em São Paulo corresponde às suas qualificações, submeta a sua candidatura ou CV atualizado diretamente através do portal Jobkos.
Tenha em atenção que candidatar-se a um emprego exige o cumprimento de requisitos da empresa. Esperamos que a oportunidade em IGO Digital High Technology Inc. para o cargo de Platform Operations Lead abaixo seja adequada ao seu perfil.
ABOUT THE ROLE:
We are looking for a Platform Operations Analyst responsible for supporting iGaming platform operations, ensuring operational stability, campaign monitoring, feature tracking, and support for strategic business routines.
This role will work closely with global teams, providers, Product, CRM, CS & Risk, and Operations teams, acting in an analytical and collaborative way to ensure a seamless and efficient user experience.
We are looking for someone organized, analytical, proactive, and comfortable working in fast-paced and performance-driven environments.
Previous experience in the iGaming industry is required.
Advanced or fluent English is mandatory.
RESPONSIBILITIES:
- Monitor platform operations and ensure the proper execution of campaigns, promotions, and platform functionalities.
- Support the operational execution of casino, sportsbook, and other platform products.
- Follow up on operational incidents, identifying impacts and supporting resolution processes with the responsible teams.
- Work closely with Product, CRM, and CS & Risk teams to align operational improvements and action plans.
- Conduct operational analysis and monitor platform performance indicators.
- Validate configurations, content, and operational flows before launches and activations.
- Ensure alignment between local operations and global teams.
- Support the documentation of processes, operational workflows, and best practices.
- Monitor platform behavior and identify opportunities to improve user experience.
- Support operational testing and post-release validations alongside Product and Technology teams.
- Ensure adherence to internal policies, compliance standards, and iGaming regulations.
REQUIREMENTS:
- Previous experience in operations, platform management, product operations, or related areas within iGaming, technology, or digital environments.
- Analytical, organized, and problem-solving mindset.
- Experience with operational routines and KPI/performance monitoring.
- Ability to work cross-functionally with different teams and stakeholders.
- Knowledge of digital platforms, online operations, and user experience.
- Advanced or fluent English for daily communication with global teams.
- Strong communication skills, sense of urgency, and prioritization abilities.
- Availability to work onsite in São Paulo/SP.
NICE TO HAVE:
- Previous experience with online casino and sportsbook operations.
- Knowledge of user journeys within iGaming platforms.
- Experience with CRM platforms, back-office systems, or operational tools.
- Experience working in global companies or fast-growing environments.
- Basic knowledge of operational metrics and data analysis.
- Familiarity with Brasilian betting regulations.
Informação da Vaga:
- Empresa: IGO Digital High Technology Inc.
- Cargo: Platform Operations Lead
- Local de Trabalho: São Paulo
- País: BR
Como enviar a sua candidatura:
Após ler e compreender os critérios e requisitos mínimos explicados na informação da vaga Platform Operations Lead at the office São Paulo acima, prepare de imediato os documentos de candidatura, tais como carta de apresentação, CV, cópia do diploma e outros anexos. Envie através do link 'Próxima Página' abaixo.
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