Descrição da Função:
Últimas informações de emprego de MTech Systems para o cargo de Customer Success Manager. If the Customer Success Manager vaga em Blumenau corresponde às suas qualificações, submeta a sua candidatura ou CV atualizado diretamente através do portal Jobkos.
Tenha em atenção que candidatar-se a um emprego exige o cumprimento de requisitos da empresa. Esperamos que a oportunidade em MTech Systems para o cargo de Customer Success Manager abaixo seja adequada ao seu perfil.
Join Speria — Empower Customers, Transform AgricultureWe’re tackling one of the world’s biggest challenges: feeding a growing population sustainably. At Speria, our SaaS solutions help agricultural producers make smarter, data‑driven decisions every day—improving productivity, animal welfare, and long‑term sustainability.We’re building our Primeira dedicated Customer Success presence in LATAM, and this role sits at the heart of that mission.Join us and help customers unlock real value from technology that feeds the world.Why This Role MattersAs a Customer Success Manager (LATAM), you will own relationships with enterprise and large mid‑market customers across the region, ensuring they achieve tangible business outcomes from our platform.This is not a reactive support role. You’ll proactively engage customers, identify risk and opportunity, guide renewal readiness, and serve as a trusted advisor throughout the full customer lifecycle. As the Primeira dedicated CS presence in LATAM, you’ll play a foundational role in shaping how Customer Success operates and scales in the region.Your work will directly impact retention, renewal health, customer satisfaction, and long‑term regional growth.What You’ll Do (Job Summary)Own and manage a high‑touch portfolio of enterprise and large mid‑market customers across LATAMProactively engage customers through outbound outreach (calls, emails, relationship‑building cadences)Drive customer health, retention, renewal readiness, and value realizationIdentify and mitigate risk while surfacing expansion and growth opportunitiesLead customer conversations including onboarding alignment, success planning, and QBRsPartner closely with Sales, Support, Professional Services, Finance, and LeadershipEducate customers on the Customer Success partnership modelHelp establish Customer Success as a trusted, value‑driving function in LATAMWhat You Bring (Required)Proven experience in Customer Success Management (SaaS or technology‑enabled environments strongly preferred)Experience managing enterprise or large mid‑market accounts in a high‑touch modelDemonstrated ownership of renewals, customer health, success plans, and ongoing cadenceComfort with proactive, outbound customer engagementStrong consultative and relationship‑driven mindsetFluent in Portuguese, Spanish, and English (business‑level)Ability to operate independently and thrive in evolving, ambiguous environmentsIdeal Candidate Has (Nice to Have)Experience supporting customers in operationally complex or lower digital‑maturity industriesExposure to agriculture, animal production, or vertically specialized B2B softwareLeadership potential and interest in future people managementWhy Your Work MattersSperia supports leading food producers across 50+ countries. In this role, you’ll:Be a builder — establish the foundation of Customer Success in LATAMDrive measurable impact — protect and grow revenue through strong customer partnershipsBe a team player — partner with a deeply experienced team who will both teach you and lean on youCreate long‑term opportunity — help shape regional CS strategy and future leadership pathwaysSupport sustainable food production through data‑driven decision‑making
Informação da Vaga:
- Empresa: MTech Systems
- Cargo: Customer Success Manager
- Local de Trabalho: Blumenau
- País: BR
Como enviar a sua candidatura:
Após ler e compreender os critérios e requisitos mínimos explicados na informação da vaga Customer Success Manager at the office Blumenau acima, prepare de imediato os documentos de candidatura, tais como carta de apresentação, CV, cópia do diploma e outros anexos. Envie através do link 'Próxima Página' abaixo.
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