Descrição da Função:
Últimas informações de emprego de Mappa para o cargo de Account Manager. If the Account Manager vaga em Brasil corresponde às suas qualificações, submeta a sua candidatura ou CV atualizado diretamente através do portal Jobkos.
Tenha em atenção que candidatar-se a um emprego exige o cumprimento de requisitos da empresa. Esperamos que a oportunidade em Mappa para o cargo de Account Manager abaixo seja adequada ao seu perfil.
Jod Description
- Full-Time
- Remote
- 3.000 - 4.000 USD
What we need you to tackle
3–6 years of experience in Account Management, Customer Success, or other client-facing roles, preferably within B2B SaaS, MarTech, Digital Marketing, or SEO. Experience managing multiple client accounts and engaging with senior or enterprise stakeholders. Strong communication, relationship management, and problem-solving skills. Ability to quickly learn technical products and collaborate effectively with Product and Engineering teams. Familiarity with SEO/GEO, LLMs, or AI Search is a strong plus. Self-driven, highly organized, and comfortable working in a fast-paced, startup environment.
Non-negotiable hard skills
- Channel Account Management
- Enterprise Sales Management
- Business Management
- Large Language Model (LLM)
- Account Management
Your day-to-day
- Manage a portfolio of customer accounts and serve as their primary point of contact.
- Build trusted relationships with key stakeholders, including senior leadership and executive teams.
- Drive customer adoption, engagement, retention, and long-term success.
- Lead customer onboarding, business reviews, and ongoing strategic discussions.
- Understand customer objectives and translate business needs into actionable product feedback.
- Partner closely with Product and Engineering teams to communicate customer requirements and advocate for product improvements.
- Coordinate client-facing deliverables and ensure a high-quality customer experience.
- Identify opportunities for account growth, expansion, and additional value creation.
- Maintain accurate account records and communication history within HubSpot or a similar CRM.
- Stay informed on AI search, LLMs, SEO, and industry trends to effectively advise customers.
Nice to haves
- Analyze product usage and performance data to surface insights, quantify ROI, and steer adoption/expansion decisions that demonstrate customer value.
- Working knowledge of APIs, webhooks, and common integration patterns to speak credibly with technical teams and guide customers on feasible implementation paths.
- Systematically identify root causes behind customer blockers or underperformance and coordinate resolution with product/engineering to restore value delivery.
Informação da Vaga:
- Empresa: Mappa
- Cargo: Account Manager
- Local de Trabalho: Brasil
- País: BR
Como enviar a sua candidatura:
Após ler e compreender os critérios e requisitos mínimos explicados na informação da vaga Account Manager at the office Brasil acima, prepare de imediato os documentos de candidatura, tais como carta de apresentação, CV, cópia do diploma e outros anexos. Envie através do link 'Próxima Página' abaixo.
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