Drug Safety & Customer Service Manager

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If this job matches your qualifications, please send your application directly through our latest Job site. Indeed, every job is not easy to apply because it must meet several qualifications and requirements that we must meet in accordance with the standard criteria of the Company who are looking for potential candidates to work. Good job information Drug Safety & Customer Service Manager - Grünenthal below matches your qualifications. Good Luck: D

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Date posted: 7 Apr 2025

Location: Sao Paulo, Brasil

Company: Grünenthal GmbH

Professional | Permanent | Full-/ Part-time | Hybrid Are you an entrepreneurial thinker? Do you want to join a dynamic team with a strong sense of purpose that thrives on finding new ways to tackle challenges? Then our Commercial, Marketing & Sales team is the right place for you: whether youre passionate about Marketing, Medical Affairs, Market Access, Commercial Excellence or Sales. We analyse the market to find out exactly what patients need, and then we provide pain treatments that improve their lives - while creating value for Grünenthal. We strive to make progress towards our vision of a world free of pain - every single day, one patient at a time. Wed love you to help us make a powerful impact on the lives of people living with pain around the globe. Our Corporate Functions teams make sure everything at Grünenthal runs smoothly by bringing together people with a wide range of skills - from experts in finance, IT, HR, law and compliance through to business strategists and creative media minds. If youre a great collaborator and a strong communicator, youll feel right at home here. Join our team and join forces with colleagues across our business to maximise our companys positive impact on patients and their families. What the job looks like: Responsible and accountable for the local Grünenthal (GRT) pharmacovigilance (PV) system in the territory supporting of the business in compliance with global standards as set by the Head of Global Drug Safety/European and United Kingdom Qualified Person for Pharmacovigilance and the local legal requirements to ensure patient safety for products where GRT is responsible. Each day youll enjoy a variety of challenges, such as:

• Act as the internal Local Responsible Person for Pharmacovigilance (LRP-PV) for the territory and external national PV responsible person as required by the Competent Authority (including nomination to the authority, as required); thereby acting as the primary local point of contact for the local PV system and PV inspection/audit activities. As required by local legislation or in cases of local products, to be available on 24 hours a day, 7 days a week basis or establish a back-up procedure including business continuity. Therefore to appoint an appropriately qualified person as LRP-PV Deputy with the necessary means to fulfil the required tasks.
• Responsible and accountable for the local PV system, facilities, resources, budget and empowered to make necessary decisions within the global GRT PV system. It is important to maintain current knowledge of the local PV legislation to ensure local PV compliance and integration in the global PV system. Therefore to maintain, develop and oversee the local pharmacovigilance (PV) system (i.e. local PV quality management system including any local standard procedural documents), within a global PV system, ensuring patient safety for products where GRT is Marketing Authorization Holder or has contractual obligations.
• Ensure appropriate secure filing and archiving of the local PV-related documentation/data.
• Ensure relevant PV training to all local employees, according to job requirements and to ensure reporting of safety information to Drug Safety. This information includes collection of all available safety information, incomplete cases, cases from spontaneous sources or organized data collection programs or literature. Drug Safety will perform follow-up activities as required and support the submission of safety information as single cases or aggregate reports to the Competent Authorities or business partners, according to PV regulations, GRT processes and contractual requirements.
• Ensure prompt escalation of safety issues within Global Drug Safety so the information can be assessed and PV measures implemented to maintain the benefit safety profile for any product. For any defined local products it is important to ensure PV tasks are completed to maintain the benefit safety profile. Therefore as required or according to the Risk Management Plan, local implementation management of risk minimization measures may be required according to those measures defined for the product.

What youll bring to the table: • Scientific degree (e.g. pharmacist, biological sciences)

• Local language, Business English language, Microsoft based and general IT competence

• Flexible and solution orientated mindset for representing Drug Safety within commercial affiliate while working within a Global Drug Safety department.

Relevant experience in the pharmaceutical industry; pharmacovigilance capabilities highly desirable. ______________________________________

Information :

• Company : Grünenthal
• Position : Drug Safety & Customer Service Manager
• Location : São Paulo, SP
• Country : BR

How to Submit an Application:

After reading and knowing the criteria and minimum requirements for qualifications that have been explained from the Drug Safety & Customer Service Manager job info - Grünenthal São Paulo, SP above, thus jobseekers who feel they have not met the requirements including education, age, etc. and really feel interested in the latest job vacancies Drug Safety & Customer Service Manager job info - Grünenthal São Paulo, SP in 2025-04-08 above, should as soon as possible complete and compile a job application file such as a job application letter, CV or curriculum vitae, FC diploma and transcripts and other supplements as described above, in order to register and take part in the admission selection for new employees in the company referred to, sent via the Next Page link below.