Client Solutions Planner

Responsibilities
ByteDance is a global incubator of platforms at the cutting edge of commerce, content, entertainment, and enterprise services - over 2.5 billion people interact with ByteDance products, including TikTok

Why Join Us
Creation is the core of TikToks purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.
At TikTok, we create together and grow together. Thats how we drive impact - for ourselves, our company, and the communities we serve.
Join us.

Team introduction:
The Client Solutions team establish and strengthen key client relationships with a focus on driving revenue, advertiser education & advertiser satisfaction.

About the Role
TikTok is seeking an Agency Partnerships Team Lead to support our organization in the São Paulo office and manage our Development Agencies Team. This is the team responsible for managing the relationship with independent and more performance-driven agencies.
The ideal candidate will have extensive experience in selling cross-network solutions and a proven ability to engage and influence executive-level agency contacts, driving new business opportunities. They should also have experience working with executive stakeholders across Social, Video, Mobile, and Digital teams. Scaling agency investment successfully is a crucial requirement for this role.
Above all, the candidate should have a demonstrated track record of cultivating strong relationships with key agency executives. In this role, you will collaborate cross-functionally with members of the TikTok sales organization to onboard priority accounts and transition agency partners from a vendor to a strategic partner status. Youll bring a creative mindset, meticulous attention to detail, and strategic acumen to establish and foster long-term business partnerships with agency partners.
In this role, the candidate will lead and manage a high-performing sales team, providing guidance, mentorship, and support to achieve individual and team goals. Also, will conduct regular performance evaluations, provide constructive feedback, and identify opportunities for professional development with the goal of fostering a collaborative and positive team culture that encourages creativity, innovation, and business growth

Responsibilities:

• Guide implementation of campaigns to deliver against Client Goals
• Work with internal teams to guide inventory allocation
• Work with the Finance and Sales Ops team on any new client approvals
• Enter IO into Order Management System and track the progress from beginning to completion
• Verify accuracy of Internal IO and client insertion order
• Work with the Performance Team to manage Brand Lift Surveys and strategically deliver them to the TikTok customer base
• Assist in pre-sale pipeline management, reporting, and opportunity accuracy in CRM system
• Keep sales apprised of all key issues, updated and relevant data throughout campaign process
• Work with Creator team to manage influencers for custom campaigns
• Support and work with the Sales Team on pre-sale research and pitch
• Support CSM team in post-sales execution and reporting needs for clients
• Manage and grow post-sale client relationships with advertisers of all sizes

Qualifications

Minimum qualification:

• At least 1-3 years of applicable educational or industry work
• Proactive attitude with excellent project management, organizational, and analytical skills
• Strong verbal and written communication skills, ability to effectively translate technical language to non-technical stakeholders
• Ability to analyze data and identify insights to assess campaign performance
• Ability to present new ideas to improve our internal processess
• At least intermediate English, but willing to improve to become Advanced

Preferred qualifications:

• Experience with Excel, experience with analyzing datasets and delivering insights is a big plus
• Have a passion for TikTok

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://shorturl.at/cdpT2